Quick Start Guide: Sonora Sonicator & SymphonX Software

Customer feedback revealed a gap: laboratory staff wanted ongoing access to instrument training, both as a troubleshooting reference and as a way to onboard staff who missed the live, in-person training session on the company's instrument and operating software.

I designed and built a Rise 360 Quick Start Guide to introduce new users to the instrument and software, walking them through initial setup, and ongoing maintenance. The module includes embedded knowledge checks, a graded final quiz, and a link to customer support.

Role: Solo instructional design and development

Tools: Articulate Rise 360

Audience: Laboratory staff and customers using the instrument

Impact: Addressed a customer request for ongoing access to instrument training

Training Deliverables:

Project Planning and Design: