As a seasoned consultant in the life sciences, I have guided laboratories through critical phases, from planning lab readiness to successful product launches. My forte lay in providing extensive technical support and training customers in workflows, data analysis, and troubleshooting, ensuring seamless operations.
With the launch of a ground-breaking—but complex—new product that required extensive customization for each client's laboratory automation and workflow needs, my small team needed a force multiplier to support its adoption. I discovered Instructional Design and immediately began adapting its principles and tools to solve this problem. I developed an interactive guide that walks clients through a series of choices to build their perfect kit, significantly reducing costs and waste.
This project inspired me to transition to Instructional Design full-time. I use action mapping to investigate underlying performance issues and to determine the most efficient environmental or training solutions. I apply adult learning theory (ADDIE/SAM model) in an iterative, agile framework to design courses and develop them using tools like Articulate 360 (Rise and Storyline), Camtasia, and Vyond. Combining these new skills with a strong foundation in project management and innovative problem solving, I am excited to offer customer support and strategic training solutions to help your team adapt and thrive in an ever-evolving landscape.